Domains

You can't do anything, you must choose another domain name or extension (if it is available).

Owners data have to be posted in a public database (Whois) managed by the competent authority for each extension. At the registration order moment the customer accepts the responsability of the communicated data. It's possible to protect your data activating the "privacy protection" service. Activation may be required in the registration/transfering procedure of a domain name or in the control..... Read More »

No, it's not possible, our services are closely related with domain name.

For using our services you must to transfer that domain or register a new one.

If the domain has been bought less than an hour ago you can find it in the "Activating orders" in "Confirmed" status. The order stays in this section for about an hour. After this time the domain will be transferd to the "Active domain management" area. If 2-3 hours passed and you still can't find your domain in that area,..... Read More »
You can pay the renew in these ways: Bank transfer Credit card Paypal (Postepay too) User credit Our banking data are: Company: Inmediatamente WEB SL Bank: ING DIRECT Address: 28232 Madrid - Spain IBAN:ES55 1465 0100 94 1900383026 BIC/SWIFT: INGDESMM (Your internet banking could ask you to add XXX at the ens of the BIC/SWIFT code)
If I don't want to renew a domain, what should i do? If you don't want to renew a domain, just don't pay it and the domain name and all services related to it will be deleted and disabled. All files, database, third-level domains and inboxes will be deleted. If your domain expired and you want to recuparate the backup,..... Read More »

The expiring domains should be renewed 10 days before, to avoid paying additional tax for recover the expired domain. This rule applies if the payment has been done with the off-line payment mode (Bank Transfer).

Who choose to use bank transfer should do it at least 20 days before the expiring date, to avoid paying additional tax to recover the expired domain. Realizing the bank transfer 20 days before does not mean you lose 20 days of services. The order paid with bank transfer will be added to the "Activating Orders" queue and will be..... Read More »

Login to your control panel with your email address and password.

Click on "Domain to be renewed" and follow our instructions.

If the domain expired, click on "Domains cancelled" and then on "Recover".

The third-level domains can be created in the Plesk control panel clicking on "Add subdomain". The DNS records will be created automatically. The subdomain will be visible after 1-2 hours from the creation. (Click on the image to zoom)
No, it's not possible to register a domain that result expired in Whois. You have to wait the cancellation from the database for register it.

A domain mustn't appear in the Whois database to be registrable.

You have to login your control panel on misterdomain.eu with your email and password.

On the right top you'll find the "Panel" and "Active domain management" areas. In the last one you will have to click on "Panel" for the domain you want to admin.

Yes, after registering the domain it's enough to change the DNS (or NAME SERVER) or a redirect of the domain on another one. All these operations are free. The DNS management is present in the control panel on the "DNS Management" area, and the redirect function on the "Redirect management" area, in the domain control panel.

The registration of a .IT domain is immediate.

The activation is immediate.

If the domain isn't active after 1 hour from the payment, contat us.

The property change of a domain is an operarion thar requires payment ( € 7,00 + vat). To buy it you have to login the control panel click on "Active domains management" > "Panel". From here it's possible to change all the data of the accountholder. (Click on the images to zoom) The updating of contact data (address, telephone number,..... Read More »

Have you modified the DNS record like in the email we sent you?

If the answer is yes, you just have to wait 24 hours for the "DNS propagation" in the net.

No, For the .IT domains the Lock status doesn't exist like for other extensions (Com, Net, Org). The Italian Register introduced new rules for some Lock and Hold status applied to .IT domains. they can be setted up only by public authority or down suspension decree, block or authorized seizure by public authority (police, magistrature, financial police, etc.).

If you inserted the the authinfo code it means that is a REG to REG transfer and you can check it by yourself. From the NIC site http://www.nic.it/web-whois/index.jsf insert the domain and the required control code, then check the "Status": if it's "pendingTransfer" means that the transfer is going correctly, if it's "ok" means that the transfer finished or could..... Read More »

No, you can't. To transfer a domain you must to have the authcode (Auth info for .IT domains).

If you don't have it, ask it to your provider, it's bound to give it to you.

If you want to transfer a domain to Misterdomain.eu we can't give you the authcode, your provider is boung to give it to you.

Only when you will have the authcode and the domain will be unlocked you can start the transfer from here.

When the system give that type of error, it's because the domain isn't in the "Ok" status but in the "ClientTransferProhibited" one. For verifying a domain status you have to enter on www.who.is or www.whois.net. To modify the status to the "Ok" one you have to contact the provider and ask to unlock it.
Any provider can reject to give the auth code, especially if asked from the admins email address. If it happens, first of all send a fax or an official communication to the provider asking the auth code. If they still don't give the auth code to you, you can ask it directly to the Reg. In most cases, the provider..... Read More »

The auth code or AUTHORIZATION CODE, it's the code you need for transfering a domain with an international extension. If you don't have it you will not able to transfer your domain.

The auth code must be asked to the provider and it is bound to give it to you.

The status of a domain can be verified by various pages, we use www.who.is and www.whois.net. This status define untransferable domains for which you can not change the owner/admin or whois data. Can i ask you a "Whois" data update for a domain in "Lock" status? No, every time you'll want to update or transfer a domain in "Lock" status..... Read More »
Case 1 - Did you received a email from "myorderbox" with a link to confirm the transfer? (did you checked the junk mails?) If you received the email and confirmed the trasfer, it matter of time. A transfer can last more than 10 days. Anyway after the confirm of the transfer from the contact's email address, at least 5 days..... Read More »
If the domain expired you can't transfer it (in all providers). The domain can only be renewed, in the "Deleted domains" area of your control panel. After this you can ask the auth code and transfer it Otherwise you can wait 75 days from the expiring date (40 for the .EU domains and  35 for the .IT ones) and the..... Read More »

The auth code, for security reasons, is directly provided by our staff to the owners email address.

The auth code must be asked from here, our staff will answer within 24 hours.

We also recommend to start the transfering 15 days before the expiring date.

To know the meaning of the basic terms of the procedures for the registration and management of domains on the Internet: Cos'è l'Authority? The Registration Authority (many times in the blog or in the speed discussion groups RA) is a national body (in our case is called NIC, is located in Pisa and can be reached at the following address..... Read More »
You can activate an expired domain through the relevant section in the Control Panel called "Domains erased" by clicking on "Recover." The visibility of the domain is restored within 24 hours of payment except for cases in which the domain has expired more than 25 days. In this case can serve up to 72 hours for the reactivation of the..... Read More »
Everyone can register a domain (private individuals, companies, associations, non-profit organizations, freelancers...). The private individuals who wants to register a domain must be adult (+18) The .IT domains can be registrated only by private individuals members of the European community, for the others extensions (COM NET ORG INFO BIZ IN CC TV NAME MOBI) there's no limit, everyone can register..... Read More »
International extensions (COM, NET, ORG, INFO, BIZ, IN, CCTV, NAME, MOBI) The "privacy protection" service completely hides dell'intestatario data. You can activate it from the control panel of MisterDomain.EU clicking on "Active Domain Management"> "Panel"> "Enable" at the words "Privacy". Cost € 5.00 / year .IT domains The privacy protection service for .IT domains does not allow you to hide..... Read More »

No, domain names doesn't belong to anyone.

They are outsourced by the Authority to the person who buy them.

Basics

Have you modified the DNS record like in the email we sent you?

If the answer is yes, you just have to wait 24 hours for the "DNS propagation" in the net.

To know the meaning of the basic terms of the procedures for the registration and management of domains on the Internet: Cos'è l'Authority? The Registration Authority (many times in the blog or in the speed discussion groups RA) is a national body (in our case is called NIC, is located in Pisa and can be reached at the following address..... Read More »
Everyone can register a domain (private individuals, companies, associations, non-profit organizations, freelancers...). The private individuals who wants to register a domain must be adult (+18) The .IT domains can be registrated only by private individuals members of the European community, for the others extensions (COM NET ORG INFO BIZ IN CC TV NAME MOBI) there's no limit, everyone can register..... Read More »
International extensions (COM, NET, ORG, INFO, BIZ, IN, CCTV, NAME, MOBI) The "privacy protection" service completely hides dell'intestatario data. You can activate it from the control panel of MisterDomain.EU clicking on "Active Domain Management"> "Panel"> "Enable" at the words "Privacy". Cost € 5.00 / year .IT domains The privacy protection service for .IT domains does not allow you to hide..... Read More »

No, domain names doesn't belong to anyone.

They are outsourced by the Authority to the person who buy them.

Third level domains (subdomains)

The third-level domains can be created in the Plesk control panel clicking on "Add subdomain". The DNS records will be created automatically. The subdomain will be visible after 1-2 hours from the creation. (Click on the image to zoom)

Domain registration

You can't do anything, you must choose another domain name or extension (if it is available).

Owners data have to be posted in a public database (Whois) managed by the competent authority for each extension. At the registration order moment the customer accepts the responsability of the communicated data. It's possible to protect your data activating the "privacy protection" service. Activation may be required in the registration/transfering procedure of a domain name or in the control..... Read More »

No, it's not possible, our services are closely related with domain name.

For using our services you must to transfer that domain or register a new one.

If the domain has been bought less than an hour ago you can find it in the "Activating orders" in "Confirmed" status. The order stays in this section for about an hour. After this time the domain will be transferd to the "Active domain management" area. If 2-3 hours passed and you still can't find your domain in that area,..... Read More »
No, it's not possible to register a domain that result expired in Whois. You have to wait the cancellation from the database for register it.

A domain mustn't appear in the Whois database to be registrable.

You have to login your control panel on misterdomain.eu with your email and password.

On the right top you'll find the "Panel" and "Active domain management" areas. In the last one you will have to click on "Panel" for the domain you want to admin.

Yes, after registering the domain it's enough to change the DNS (or NAME SERVER) or a redirect of the domain on another one. All these operations are free. The DNS management is present in the control panel on the "DNS Management" area, and the redirect function on the "Redirect management" area, in the domain control panel.

The registration of a .IT domain is immediate.

The activation is immediate.

If the domain isn't active after 1 hour from the payment, contat us.

The property change of a domain is an operarion thar requires payment ( € 7,00 + vat). To buy it you have to login the control panel click on "Active domains management" > "Panel". From here it's possible to change all the data of the accountholder. (Click on the images to zoom) The updating of contact data (address, telephone number,..... Read More »

Domains renew/reactivation

You can pay the renew in these ways: Bank transfer Credit card Paypal (Postepay too) User credit Our banking data are: Company: Inmediatamente WEB SL Bank: ING DIRECT Address: 28232 Madrid - Spain IBAN:ES55 1465 0100 94 1900383026 BIC/SWIFT: INGDESMM (Your internet banking could ask you to add XXX at the ens of the BIC/SWIFT code)
If I don't want to renew a domain, what should i do? If you don't want to renew a domain, just don't pay it and the domain name and all services related to it will be deleted and disabled. All files, database, third-level domains and inboxes will be deleted. If your domain expired and you want to recuparate the backup,..... Read More »

The expiring domains should be renewed 10 days before, to avoid paying additional tax for recover the expired domain. This rule applies if the payment has been done with the off-line payment mode (Bank Transfer).

Who choose to use bank transfer should do it at least 20 days before the expiring date, to avoid paying additional tax to recover the expired domain. Realizing the bank transfer 20 days before does not mean you lose 20 days of services. The order paid with bank transfer will be added to the "Activating Orders" queue and will be..... Read More »

Login to your control panel with your email address and password.

Click on "Domain to be renewed" and follow our instructions.

If the domain expired, click on "Domains cancelled" and then on "Recover".

You can activate an expired domain through the relevant section in the Control Panel called "Domains erased" by clicking on "Recover." The visibility of the domain is restored within 24 hours of payment except for cases in which the domain has expired more than 25 days. In this case can serve up to 72 hours for the reactivation of the..... Read More »

.IT domains transfer

No, For the .IT domains the Lock status doesn't exist like for other extensions (Com, Net, Org). The Italian Register introduced new rules for some Lock and Hold status applied to .IT domains. they can be setted up only by public authority or down suspension decree, block or authorized seizure by public authority (police, magistrature, financial police, etc.).

If you inserted the the authinfo code it means that is a REG to REG transfer and you can check it by yourself. From the NIC site http://www.nic.it/web-whois/index.jsf insert the domain and the required control code, then check the "Status": if it's "pendingTransfer" means that the transfer is going correctly, if it's "ok" means that the transfer finished or could..... Read More »

International domains transfer

No, you can't. To transfer a domain you must to have the authcode (Auth info for .IT domains).

If you don't have it, ask it to your provider, it's bound to give it to you.

If you want to transfer a domain to Misterdomain.eu we can't give you the authcode, your provider is boung to give it to you.

Only when you will have the authcode and the domain will be unlocked you can start the transfer from here.

When the system give that type of error, it's because the domain isn't in the "Ok" status but in the "ClientTransferProhibited" one. For verifying a domain status you have to enter on www.who.is or www.whois.net. To modify the status to the "Ok" one you have to contact the provider and ask to unlock it.
Any provider can reject to give the auth code, especially if asked from the admins email address. If it happens, first of all send a fax or an official communication to the provider asking the auth code. If they still don't give the auth code to you, you can ask it directly to the Reg. In most cases, the provider..... Read More »

The auth code or AUTHORIZATION CODE, it's the code you need for transfering a domain with an international extension. If you don't have it you will not able to transfer your domain.

The auth code must be asked to the provider and it is bound to give it to you.

The status of a domain can be verified by various pages, we use www.who.is and www.whois.net. This status define untransferable domains for which you can not change the owner/admin or whois data. Can i ask you a "Whois" data update for a domain in "Lock" status? No, every time you'll want to update or transfer a domain in "Lock" status..... Read More »
Case 1 - Did you received a email from "myorderbox" with a link to confirm the transfer? (did you checked the junk mails?) If you received the email and confirmed the trasfer, it matter of time. A transfer can last more than 10 days. Anyway after the confirm of the transfer from the contact's email address, at least 5 days..... Read More »
If the domain expired you can't transfer it (in all providers). The domain can only be renewed, in the "Deleted domains" area of your control panel. After this you can ask the auth code and transfer it Otherwise you can wait 75 days from the expiring date (40 for the .EU domains and  35 for the .IT ones) and the..... Read More »

The auth code, for security reasons, is directly provided by our staff to the owners email address.

The auth code must be asked from here, our staff will answer within 24 hours.

We also recommend to start the transfering 15 days before the expiring date.

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